Remote RN Telephone Triage – PT Overnight/Weekend Shifts | Compact + MA, MN, NV, IL, NY & CA

REGISTERED NURSE (RN) – REMOTE TRIAGE / COMPACT LICENSE REQUIRED  Make a difference from home while supporting patients and providers nationwide. We are seeking experienced Registered Nurses (RNs) to join our growing 24-hour medical call center as a Remote Triage Nurse. In this role, you’ll work collaboratively with providers to deliver timely, high-quality patient care through telephone triage, EHR management, and clinical support across multiple states. This is an excellent opportunity for nurses who thrive in a fast-paced environment, enjoy clinical decision-making, and are looking for flexibility without sacrificing meaningful patient impact. WHAT YOU’LL DO * Respond to inbound and outbound calls for a multi-state nurse triage service * Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients * Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform * Provide clinical assessments via phone or patient portal based on established protocols * Support providers with administrative and clinical tasks, including: * Medication refill requests per protocol * Provider notification of critical results * Post-discharge and post-operative follow-up coordination * Facilitate referrals and assist with prior authorization requests requiring clinical input * Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed * Participate in Remote Patient Monitoring (RPM) programs, including: * Monitoring vital signs * Educating patients on chronic disease management (diabetes, hypertension, COPD) * Screen and qualify patients for clinical trials and provide patient education * Take on additional responsibilities to support team success and patient outcomes WHAT WE’RE LOOKING FOR * Associate’s or Bachelor’s Degree in Nursing * 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU * Prior telephone triage experience using electronic triage systems * Experience working with two or more EHR platforms * Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license * Willingness to obtain additional state licenses as requested SKILLS THAT SET YOU APART * Strong teamwork and collaboration skills * Ability to step into a leadership role when needed * Excellent customer service, empathy, and communication skills * High attention to detail and documentation accuracy * Strong organization and time management skills WORK FROM HOME REQUIREMENTS * Private, HIPAA-compliant home workspace * Ability to sit for extended periods and use a headset * Broadband internet access * Ability to house company-issued equipment * Participation in staff meetings via phone or video WORK ENVIRONMENT * Fast-paced and collaborative * Adaptable to change and able to manage stress effectively * Occasional overtime or schedule adjustments as needed SCHEDULE: . Week 1: * Monday: 4 AM–8 AM * Thursday: 12 AM–8 AM * Friday: 8 PM–4 AM (Saturday) * Saturday: 8 PM–4 AM (Sunday) Week 2: * Monday: 4 AM–8 AM * Thursday: 12 AM–8 AM * Saturday: 12 AM–4 AM * Sunday: 12 AM–4 AM All shifts are listed in Eastern Time (ET).