Registered Nurse

The Registered Nurse (RN) provides high-quality, patient-centered nursing care within Camino Health Center’s clinical operations. This role focuses on direct patient care, clinical triage, coordination of services, patient education, operational support to providers and care teams, and collaboration with the laboratory department to ensure timely and accurate processing of patient specimens. The RN also collaborates with Population Health and Quality Improvement departments to support clinical protocol development, back-office standard work, and population-based care initiatives. The RN contributes to a culture of safety, service excellence, and continuous improvement. Ensures that the core values of the Camino Health Center - Service, Dignity, Justice, and Excellence are carried out within daily tasks. Direct Patient Care & Clinical Support * Performs real-time triage (telephone, patient portal, walk-ins, nurse advice line, in-person) following established protocols. * Supports walk-in workflows, including rapid assessment, prioritization, and coordination with providers and back-office teams. * Administers medications (oral, injectable) and performs blood draws or injections as needed based on provider orders and clinic protocols. * Supports laboratory operations, including specimen collection, labeling, tracking, and communication of results as appropriate. * Provides patient education in both individual and group settings. * Performs wound care, suture removal, and other nursing procedures following standard protocols. * Communicates abnormal lab results, follow-up needs, health education instructions, or community resource recommendations as directed by providers. * Submits Confidential Morbidity Reports per regulatory requirements and provider direction. * Calls in prescription refills as directed by medical providers. * Monitors and maintains clinic emergency equipment monthly (oxygen, emergency kit, AED). * Supports development of clinical protocols, nursing workflows, and back-office standard work. * Works closely with providers to support efficient management of clinical queues and patient flow. Population Health & High Risk Patient Management * Collaborates with Population Health and Quality Improvement teams to deliver coordinated care for high-risk patients. * Uses population health strategies to support chronic disease management and reduce avoidable ER utilization. * Coordinates with hospitals and care teams to ensure timely post-ER and post-hospital follow-up. * Conducts outreach to new patients following health plan and CalOptima guidelines. * Supports HEDIS and quality improvement activities. * Participates in remote patient monitoring workflows, including education, follow-up, and data review. * Supports follow-up for Breast and Cervical Cancer Treatment Program patients to ensure timely documentation and care coordination. Care Coordination * Coordinates referrals, authorizations, community resource connections, and follow-up care. * Maintains strong working relationships with specialty care providers, hospitals, health plans, and community partners. * Collaborates with QI and operational leaders to improve clinical workflows, care coordination processes, and patient navigation. * Participates in departmental meetings and cross-functional workgroups. Laboratory Support * Assists with specimen collection, processing, and transport to ensure accurate and timely lab results. * Collaborates with lab personnel to identify workflow improvements and support quality control initiatives. * Provides education to patients regarding lab procedures and preparation. Patient Relations & Professional Conduct * Demonstrates compassionate, patient-centered communication in alignment with Camino Health Center’s values. * Works cooperatively with providers, staff, volunteers, students, and patients using culturally sensitive communication. * Upholds all policies, procedures, and clinic standards. * Maintains strict patient confidentiality. Additional Responsibilities: * Performs other duties as assigned by supervisor * Participates in workgroups, committees, and improvement projects as needed.   Knowledge / Skills / Abilities: * Ability to work effectively with diverse populations across age, culture, and socioeconomic backgrounds. * Strong clinical judgment and triage skills * Ability to work both independently and collaboratively * Excellent time management with ability to handle multiple priorities * Strong written and verbal communication skills * Proficiency with EMR systems and standard office equipment * Ability to maintain composure, professionalism, and trust with patients * Strong abilities in administrative, patient, and laboratory support functions * Ability to maintain confidentiality and comply with HIPAA requirements * Ability to provide age-specific care to populations served Information & Risk Management: * Handles all data and patient information with confidentiality and security. * Participates in risk management activities and investigations as needed.  Safety Requirements:  * Follows all clinic safety and emergency procedures. * Uses appropriate PPE and infection control practices   Additional Requirements: * Able to work some evenings or weekends * Able to work across multiple clinic locations and outreach sites * Must have reliable transportation   Minimum Position Qualifications:  * Education: Bachelor of Science in Nursing (BSN) required. * Experience / Training: Minimum of two years recent clinical experience; bilingual English/Spanish required * License / Certification: Current CA RN License; current BLS Certificate   Preferred Position Qualifications: * Education: Bachelor’s Degree in Nursing * Experience / Training: Experience in a Federally Qualified Health Center or safety-net clinic Environmental Conditions:  * Work takes place in a professional outpatient clinical setting. * May require exposure to biohazardous materials, chemicals, or bodily fluids with appropriate PPE. * May involve extended periods of standing, walking, or sitting.   Physical and Personal requirements: * Must have reliable transportation * Ability to perform physical tasks such as lifting or assisting patients * Manual dexterity, visual acuity, and physical stamina required.