Director of Operations, Full-time, Remote

Director of Operations The Center for Wound Healing & Hyperbaric Medicine, LLC (CFWH) [https://www.centerforwoundhealing.net/] provides management and consulting services to healthcare providers in the area of wound care and hyperbaric medicine. By focusing on the needs of the patients as well as the partners we serve, The Center for Wound Healing & Hyperbaric Medicine, LLC is able to bring advanced wound healing strategies to many communities around the country. Our Core Values:  Compassion, Excellence, Passionate, Integrity, Dedication, Loyalty, Accountability, Enterprising. Job Overview:  As a member of the Senior Leadership Team, the Director of Operations will be instrumental in translating operational strategic goals into measurable execution plans and operational KPIs. This includes, but is not limited to, supporting the organization with optimizing workflows, creating/maintaining policies and procedures, communication and education support, compliance and safety, and building relationships. This position reports to the President/CEO. What You’ll be Doing: * Collaborate with the CEO and Senior Leadership Team in setting operational strategic goals on an annual basis, pivoting if/when business demands. * Owns the end-to-end realization of operational strategic initiatives by aligning cross-functional teams and tracking milestones. * Work with leaders across the organization to streamline workflows to improve effectiveness and efficiency; propose process improvements. * Support senior leaders and managers on projects, policy implementation and procedural changes, as appropriate. * Foster positive relationships with C-Suite and other identified hospital staff to support clinic's success at each location, as requested. * Evaluate EMR systems to maximize capabilities and create/support workarounds for EMR roadblocks.   * Assist Program Directors and the VP of Business Development with identifying marketing needs and connecting with the marketing department for support and/or updating material for each individual clinic. * Assist Program Directors and the VP of Business Development with the dissemination of marketing materials and supporting outreach initiatives. * Assist Program Directors with identifying and onboarding clinic physicians, medical directors and key opinion leaders. * Serve as an operational resource to Program Directors, managers and staff on a daily/on-going basis.Support and contribute to the company’s formal document control process for policies, procedures and work instructions.  * Support leadership to ensure clinical, regulatory, and accreditation compliance at wound centers and mobile units, as required.  * Provide tactical support for clinic openings, expansions, and relocations as directed.  * Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.  * Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.  * Other duties as assigned. Requirements for This Role:   * 5+ years of experience in a management or project management role.   * 5+ years of healthcare experience, knowledge of outpatient process desired. * Proficient in EMR, preferably Wound Expert and/or Intellicure. * Proficiency with Microsoft 365 tools, particularly SharePoint preferred.    * Strong leadership skills with the ability to inspire, motivate, and guide teams toward achieving organizational goals.  * Exceptional organizational skills required. * Strong verbal and written communication skills. * Ability to treat others with compassion and patience. * Ability to work in a fast-paced team-oriented environment. * Must possess excellent interpersonal skills.  * All employees are required to comply with HIPAA policies and procedures. Desired Qualifications for This Role: * Bachelor's degree in business, healthcare administration, or a similar major preferred.   * Wound care and/or HBO industry highly recommended. * Clinical certification preferred. Travel: This position requires occasional ground and/or air travel.  This may result in travel up to 25% of the employee’s time.   Physical Demands: The physical demands described are representative of those that must be met by a Wound Care Technician to successfully perform the essential competencies, duties, and requirements of this position.  These include standing, walking, driving, lifting up to 50 pounds and sitting for extended periods of time and looking at a computer screen for extended periods of time.  In addition, pushing, pulling, stooping, squatting and shifting heavy objects, as well as air travel, may be required.  Employees should ask for assistance if needed.   Vaccination Policy: Employment with The Center for Wound Healing & Hyperbaric Medicine, LLC or NexGen Hyperbaric, LLC is contingent upon attesting to health clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to Hepatitis B, Influenza (Flu), MMR (Measles, Mumps and Rubella) Varicella (Chickenpox), Tdap (Tetanus and Diphtheria), Tuberculosis (TB) testing. Additional vaccinations, proof of immunity, or documentation may be required.  Employees are responsible to obtain all required documentation at the time of hire and as needed throughout their employment.  Declination forms may be available for certain viruses/diseases. In some states, exemptions are available through an approval process for certain viruses/diseases.  Benefits and Perks:  The Center for Wound Healing & Hyperbaric Medicine, LLC offers eligible full-time employees and their dependents comprehensive health benefits and programs, which include medical, vision, dental, employer paid basic life insurance, buy-up life insurance, short term disability insurance, hospital indemnity insurance, critical illness, accident insurance and pet insurance to help you and your family take care of your whole selves. Other benefits include an easy to manage 401(k) with a retirement readiness tool, employee discount program, generous paid time off, and holiday pay. Equal Employment Opportunity: The Center for Wound Healing & Hyperbaric Medicine, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As an organization, we are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at humanresources@nexgenhyperbaric.com [humanresources@nexgenhyperbaric.com].